April 2, 2024

Which? Report Puts Us Top (again)

Which puts independent hearing aid providers top

According to the latest 2024 report from consumer group Which?, customers rated independent hearing aid retailers, like Hearing Healthcare Practice, as the best places to purchase hearing aids – outperforming national hearing aid chains.

The report, which surveyed 1572 digital hearing aid users, found that those who purchased their hearing aids from independent retailers were the most satisfied with the overall service they received. This included the quality of Staff, Hearing Aid Appearance, Sustainability, Price, and Aftercare Service.

The Which? report delivered an overall satisfaction score for Local Independent Providers of 86%, set against a range of High Street chain competitors such as Boots, Scrivens, Amplifon, and Specsavers who recorded lower satisfaction levels of between 68% and 78%.

But at Hearing Healthcare Practice, it’s 98% satisfaction.

Added to this independent study, as we highlighted previously when Which published its 2022 report (also showing independents to be the best performing hearing aid providers) our own research shows Hearing Healthcare Practice to be in a league of its own.

Our internal market research study carried out amongst patients, showed that Hearing Healthcare Practice received an impressive customer satisfaction score of 98%.

This puts our practice at the top of the audiology profession – with independent hearing aid providers revealed by Which? 2024 to be the most trusted retailers of hearing technology.

This exceptional satisfaction score is a testament to the extraordinary and award-winning service provided by the team at Hearing Healthcare Practice. With a commitment to providing best practice, personalised and high-quality care, our award-winning practice offers a service that is now the best of the best.

The results of the 2024 Which? market research study reinforces the importance of seeking a reliable and trustworthy provider when it comes to purchasing hearing aids. With a satisfaction score of 98%, Hearing Healthcare Practice is a clear choice for those looking to find the best possible service, hearing technology and support.

You can read the full Which? report here…  but you’ll need a Which? subscription to see it all.