We work tirelessly to provide Best Practice in Hearing Healthcare during every interaction with our clients. The foundations of this are a series of clinical pillars and processes supporting our Practice ethos.
We work tirelessly to provide Best Practices in every interaction with our clients. The foundations of this are a series of clinical pillars and processes supporting our practice ethos.
Research proves categorically that clinics providing Best Practices produce better outcomes and significantly greater patient satisfaction. The figures are simply staggering.
The wider audiology profession understands Best Practice Hearing Healthcare has a definitive effect on patient satisfaction and better outcomes, yet it is hard to find many audiologists or hearing aid centres which put this into practice. One of the clinical pillars we employ, Real Ear in situ measures are only performed in 18% of clinical appointments globally. We use a research speech material as the sound source: ISTS *
We haven’t found anyone else who employs the full suite of tests or the same approach we use at Hearing Healthcare Practice.
The comprehensive study revealed that when Best Practice protocols were used, 93% of patients were happy with the benefit they get from their hearing technology.
It was also reported that 96% of patients who were treated with best practice protocols would recommend their audiologist to others. These figures need to be seen as exceptionally important for patients and clients when choosing an Audiologist.
It would explain why so many of our patients travel huge distances to ask us for a second opinion about the hearingcare they have been provided elsewhere.
A recent case in hand. A gentleman has asked us to reprogram his hearing aid which was provided last year by company which markets low cost hearing aids online – their focus is about product supply at the lowest price but with little audiological guidance and support.
He is very disappointed.
His hearing aid has never been worn, consigned to the drawer and useless. When asked if any of the identified Best Practice protocols were carried out simply replied: “No”.
So 90 minutes later after a detailed evaluation, we hacked into the hearing aid software, ran some more tests, set a prescriptive formula and then tuned the device to his personal sound preferences. Then we completed the verification by validating the outcome. He was delighted with the results.
A great case in point to prove the study results are happening in real lfe. The difference between fitting with minimum and comprehensive processes are startling.
If you’d like to experience how Best Practice feels and benefit of our experience, contact us now.
* ISTS (International Speech Test Signal) is an internationally recognised test signal used in the technical evaluation of hearing instruments, and for probe-microphone measurements. It was created based on the need for a standard test stimulus that included all the relevant properties of speech and allowed for reproducible measurement conditions. It is based on natural recordings of speech which is non-intelligible due to remixing and segmentation. The signal reflects a female speaker for six different mother tongues (American English, Arabic, Chinese, French, German, and Spanish).