Yesterday was a special day as we welcomed two clients, Bob and Jude, for appointments.
There’s nothing remarkable in that other than they both originally became clients in the same year – 1978 – nearly fifty years ago! Bob and Jude still take comfort in the fact that we are here for them, ready to help when they need us.
The commercial landscape is littered with the stories of failed businesses. We have always believed, if you do things right, for the right reasons, putting your clients needs before your own, that people will seek you out and reward you with their custom and loyalty.
That’s something to celebrate. To consistently deliver a service that means people are happy to return, year after year, inspires us to keep raising the bar in all aspects of our hearing healthcare.
Thank you Bob and Jude.