We’re delighted to welcome a new team member, audiologist Lauren Landau, to Hearing Healthcare Practice.
Originally from Glasgow, Lauren graduated with a First-Class Honours degree (BSc) from Manchester University in 2014. During her studies, Lauren gained valuable experience working within the NHS, including a placement year at Trafford General Hospital in her third year. After graduation, she joined Boots, where she spent a decade working across various stores in Hertfordshire. Over time, Lauren advanced from her role as a graduate audiologist to senior audiologist and eventually became an in-field trainer, where she mentored colleagues and provided training on new technologies and procedures.
We asked Lauren a few questions about her career and experiences:
What’s the best thing about your job?
“Helping people reconnect with their lives by restoring the sounds they love. I especially enjoy seeing familiar faces over the years and hearing about their families and lives while helping them with their hearing health.”
What’s the most challenging part of your job?
“It can be disheartening to see the inconsistencies in the level of care and service people receive depending on where they seek help for their hearing. There’s a lot of misinformation out there about hearing health and hearing aids, and the variability in patient experiences across clinics is concerning.”
When did you decide to become an audiologist, and why?
“I come from a family of caregivers—my great-grandfather was a doctor in a small mining town in the west of Scotland, and I grew up hearing legendary stories about how he cared for his patients. I knew I wanted to work with people and do something in the sciences, but I wasn’t sure what that would be. When I came across the Audiology course in my university prospectus, it ticked all the boxes. Seeing how my grandma struggled with hearing loss later in life and how it impacted her socially and emotionally, and how hearing aids helped her, solidified my decision.”
What five words would you use to describe audiology?
“Caring, people-centred, communication, transformative, evolving.”
What do you think makes Hearing Healthcare Practice so successful?
“Hearing Healthcare Practice has a unique, holistic approach to audiology. Unlike many clinics that focus solely on hearing aid sales, HHP sees audiology as a part of healthcare, which is vital. They define success not just by selling devices but by truly helping individuals wherever they are on their hearing journey. The dedication to providing as much time as needed to each patient, along with a first-class standard of care and best practices, is what sets HHP apart.”
What’s your favourite sound?
“Definitely my kids giggling together when they’re up to mischief! And I’m also partial to a good Scottish accent.”
We’re so excited to have Lauren as a part of our team and we know her expertise and compassionate approach will be an invaluable asset to our practice. As she puts it:
“I entered audiology to help people hear better. But just as importantly, my job is to listen—to understand each patient’s unique perspective and support them along their hearing journey. It’s a privilege to be trusted with guiding someone towards a better quality of life.”
To meet Lauren and then team at Hearing Healthcare Practice, please get in touch.