Following sudden hearing loss in one ear, Robert and I embarked on what he terms ‘a journey’ 8 years ago and it has certainly proved to be a journey of discovery in terms of my own acceptance and adjustment. Robert has a remarkable ability to perceive the psychological impact of deafness in relation to the individual and incorporates this into his choice of technology. He is unswerving in his determination to get the best possible outcome for each of his clients. I trust him implicitly and his support has been invaluable.
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